Wednesday, October 18, 2023
MHI recently announced the expansion of Christy Dula’s role to Chief Experience and Digital Technology Officer. In this expanded role, she will manage the information technology and membership teams to expand MHI’s engagement with MHI members and other stakeholders. MHI is building a cohesive member experience that will seamlessly blend the in-person and digital experiences. Aligning both our digital technology and the membership teams will provide enhanced member experiences and deeper engagement.
“Christy’s new role allows her to leverage both her extensive customer experience and digital skill sets to grow MHI’s member satisfaction, drive deeper engagement and widen our reach to the overall manufacturing and supply chain community,” said MHI CEO John Paxton. “Her expertise is a tremendous asset to MHI, and I’m excited to see how she will take MHI to the next level of in-person and digital engagement.”
“I’m honored to take on this expanded role at MHI to create more memorable member experiences both in-person and through our digital landscape,” added Dula. “I look forward to working with the IT and membership teams to build on our work to deliver superior experiences and continuously enhance member value.”
Dula joined MHI in 2018 as Chief Digital Officer with a career that included 20 years of experience in information technology, customer experience and management consulting largely in the retail industry.
MHI is an international trade association that has represented the material handling, logistics and supply chain industry since 1945. MHI’s over 970 members include material handling and logistics equipment and systems manufacturers, integrators, consultants, publishers, and third-party logistics providers. MHI offers education, networking and solution sourcing for their members, their members’ customers, and the industry as a whole through programming and events. The association sponsors the ProMat and MODEX expos to showcase the products and services of its member companies and to educate manufacturing and supply chain professionals. The Warehousing Education and Research Council (WERC) is a division of MHI and provides education and research to the warehousing, distribution, and logistics community.
Mary Alyson Ammons